ac76 Privacy Policy

ac76 collects personal data through several channels: directly from you when you register and use the platform, automatically through your interaction with our website and games, and from third-party service providers whose services form part of the ac76 platform infrastructure. The categories of data we collect are set out below.

Registration and Identity Data

When you create an ac76 account, we collect the personal information you provide in the registration form, including:

• Your full legal name, as it appears on your Bangladesh National ID (NID) or passport.
• Your date of birth, to verify that you meet the 18+ age requirement.
• Your email address, which serves as your primary account identifier and the channel for all account-related communications.
• Your Bangladeshi mobile number, used for account security, two-factor authentication where enabled, and to link your preferred mobile financial service account (bKash, Nagad, Rocket, or Upay).
• Your residential address within Bangladesh, including division, district, and postcode.
• A password of your choosing, which is stored in hashed form and is never visible to ac76 staff in plain text.

Identity Verification (KYC) Data

Before processing your first withdrawal, ac76 requires completion of a Know Your Customer (KYC) verification process. During KYC, you will be asked to submit one or more of the following documents:

• A clear scan or photograph of your Bangladesh National ID (NID) card, front and back.
• A valid Bangladeshi passport biographical data page, if NID is unavailable.
• Proof of address issued within the last three months, such as a utility bill, bank statement, or mobile financial service statement in your name.
• In some cases, a selfie photograph holding your identity document, to confirm that the document belongs to the person presenting it.

KYC documents are processed confidentially and are used solely for identity verification purposes. They are not shared with any party other than ac76's contracted KYC verification provider, which operates under strict data processing agreements.

Financial Transaction Data

ac76 records details of all financial transactions conducted through your account, including deposit amounts, withdrawal requests, payment method identifiers (such as your bKash or Nagad wallet number, masked to show only the last four digits in your account history), transaction timestamps, and transaction reference numbers issued by your payment provider. Full payment credentials such as card numbers are never stored on ac76's servers — they are handled exclusively by our PCI-DSS compliant payment processing partners.

Behavioural and Usage Data

ac76 automatically collects technical and behavioural data when you access the platform, including your IP address, browser type and version, device type, operating system, screen resolution, session duration, pages visited, games played, bet amounts, game outcomes, and time-on-site metrics. This data is used for platform security, fraud prevention, responsible gaming monitoring, and service improvement purposes.

ac76 processes your personal data only for specific, documented purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which ac76 uses player data are as follows:

Account Management and Service Delivery

Your registration data and contact information are used to create and maintain your ac76 account, authenticate your identity when you log in, send you transactional communications (such as deposit confirmations, withdrawal status updates, and security alerts), and provide customer support via live chat and email. These uses are necessary for the performance of the contract between you and ac76 and cannot be opted out of while your account remains active.

Payment Processing and Fraud Prevention

ac76 uses your financial transaction data and identity information to process deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), to comply with anti-money-laundering (AML) obligations, and to detect, investigate, and prevent fraudulent transactions, multi-accounting, and bonus abuse. This processing is necessary for both contractual performance and compliance with applicable legal obligations.

Responsible Gaming Monitoring

ac76 uses your behavioural and usage data — including session lengths, frequency of play, bet sizes, and deposit patterns — to identify players who may be exhibiting signs of problem gambling. Where our responsible gaming algorithms or support team identify concerning patterns, ac76 may reach out to you with information about responsible gaming tools, impose temporary deposit limits, or flag your account for a responsible gaming review. Full details of ac76's responsible gaming approach are set out in the Responsible Gaming Policy.

Marketing and Promotions

With your consent, ac76 may use your email address and mobile number to send you information about current promotions, bonuses, BPL and IPL cricket betting offers, new games, and seasonal campaigns relevant to Bangladesh players. You may withdraw your consent to marketing communications at any time by contacting ac76's support team via live chat. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal, and does not affect your ability to continue using ac76's core services.

Platform Improvement and Analytics

Aggregated and anonymised usage data is analysed to understand how players interact with ac76, which games are most popular, where technical issues occur, and how the platform can be improved. This analysis does not identify individual players and is used solely to improve the ac76 experience for all Bangladesh players.

ac76 may share your personal data with the following categories of third parties, strictly for the purposes described and subject to contractual data protection requirements:

Payment Service Providers

To process your deposits and withdrawals, ac76 shares the minimum necessary financial data with your chosen payment service provider. For mobile financial service transactions, this includes your registered bKash, Nagad, Rocket, or Upay wallet number and the transaction amount. For card transactions, data is passed directly to ac76's PCI-DSS compliant payment gateway — ac76 itself does not store full card numbers.

KYC and Identity Verification Providers

ac76 works with a contracted KYC verification service provider to verify the identity documents you submit. Your identity documents and the verification outcome are shared with this provider under a strict data processing agreement. The KYC provider is not permitted to use your data for any purpose other than identity verification on behalf of ac76.

Game Software Providers

The games available on ac76 are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, certain technical data (such as a pseudonymous player identifier, session token, and game result data) is shared with the relevant game provider to enable the game to function and to maintain the integrity of game outcomes. Game providers are not provided with your name, contact details, or financial information.

Legal and Regulatory Disclosure

ac76 may be required by law, court order, or the instruction of a competent authority in Bangladesh to disclose player data without prior notice to the affected player. Such disclosures will be made in strict compliance with applicable legal requirements and only to the extent necessary to satisfy the specific legal obligation. Where ac76 is legally permitted to notify a player of such a disclosure request, it will make reasonable efforts to do so.

Business Transfers

In the event that ac76 undergoes a merger, acquisition, or sale of all or a material portion of its assets, player data may be transferred to the acquiring entity as part of that transaction. ac76 will provide affected players with reasonable prior notice of any such transfer and will ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this policy.

ac76 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and collect anonymised analytics data. A cookie is a small text file placed on your device by your browser when you visit ac76.net. Cookies do not contain executable code and cannot access other data on your device.

Types of Cookies ac76 Uses

• Strictly Necessary Cookies: These cookies are essential for the ac76 platform to function. They maintain your login session, remember your account currency setting (Bangladeshi Taka), and enable the deposit and withdrawal flow to operate correctly. These cookies cannot be disabled without breaking core platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymised information about how players navigate ac76 — which pages are visited most, where errors occur, and how players move between game categories. This data is used solely for internal platform improvement and is not linked to your personal identity.
• Functional Cookies: These cookies remember your preferences such as your preferred language (English), your last played game category, and display settings. They improve your experience by reducing the need to re-select preferences on each visit.
• Security Cookies: ac76 uses session-bound security tokens to protect your account from cross-site request forgery (CSRF) attacks and session hijacking. These tokens are generated fresh at each login and expire when you log out or your session times out.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser's settings. Most modern browsers allow you to block or delete cookies on a per-site basis. Please note that disabling strictly necessary cookies will prevent you from logging into your ac76 account. Instructions for managing cookies in popular browsers are available in each browser's help documentation. ac76 does not use third-party advertising cookies or cross-site tracking cookies of any kind.

Protecting your personal data is a core operational priority for ac76. We apply a multi-layered security architecture to all player data held on our platform, covering both data in transit and data at rest.

• Encryption in Transit: All data exchanged between your browser or device and ac76.net is encrypted using 128-bit SSL/TLS protocols. The padlock symbol in your browser's address bar confirms that your connection to ac76 is encrypted at all times.
• Encryption at Rest: Player account data, KYC documents, and transaction records stored on ac76's servers are encrypted using AES-256 encryption. This ensures that even in the event of an unauthorised server access, raw data remains unreadable without the decryption key.
• Access Controls: Access to player data within ac76's internal systems is restricted to authorised personnel only, governed by role-based access control (RBAC) policies. All internal access to sensitive player data is logged and subject to periodic audit.
• Password Security: Player passwords are never stored in plain text. ac76 stores only a salted cryptographic hash of your password. Even ac76 staff cannot retrieve your password — they can only reset it at your verified request.
• Vulnerability Management: ac76 conducts regular security assessments of the platform including vulnerability scanning and penetration testing to identify and remediate security weaknesses before they can be exploited.

Despite these measures, no online platform can guarantee absolute security against all possible threats. If ac76 becomes aware of a data breach that affects player personal data, we will notify affected players and take all reasonable steps to contain and remediate the incident as quickly as possible.

ac76 retains your personal data for as long as your account remains active and for a defined period thereafter, as required by ac76's legal, regulatory, and operational obligations. The following retention periods apply:

• Active Account Data: All account, identity, and transaction data is retained for the full duration of your ac76 account's active lifetime.
• Post-Closure Retention: Following voluntary or involuntary account closure, ac76 retains your account data — including registration details, KYC documents, and full transaction history — for a minimum period of five years. This retention period is required to satisfy anti-money-laundering record-keeping obligations and to resolve any disputes that may arise after account closure.
• Marketing Consent Records: Records of your marketing consent or opt-out preferences are retained for as long as is necessary to demonstrate compliance with applicable regulations, typically three years after the consent event or opt-out.
• Technical and Analytics Data: Anonymised and aggregated analytics data, which cannot be linked back to any individual player, may be retained indefinitely for platform improvement and historical performance analysis purposes.
• Inactive Account Data: For accounts that have had no login activity for 12 consecutive months, ac76 will send a data retention notice to the registered email address. If no response is received within 30 days of that notice, ac76 may anonymise non-essential personal data while retaining the financial transaction record for the five-year AML retention period.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with ac76's data disposal procedures.

As an ac76 player in Bangladesh, you hold the following rights in relation to your personal data. To exercise any of these rights, contact ac76's support team via live chat or by emailing [email protected]. ac76 will respond to all data subject requests within 30 calendar days of receipt.

• Right of Access: You may request a copy of all personal data that ac76 holds about you, including your registration details, KYC records, transaction history, and any notes recorded by the support team in relation to your account.
• Right to Rectification: If any personal data ac76 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that corrections to identity data (name, date of birth) require supporting documentation consistent with the KYC process.
• Right to Erasure: In certain circumstances, you may request that ac76 delete your personal data. This right is subject to ac76's legal data retention obligations — data that must be retained under AML or other regulations cannot be erased on request alone. Account closure does not automatically trigger data erasure, but you may submit a separate erasure request following closure.
• Right to Restrict Processing: You may request that ac76 restrict the processing of your personal data in specific circumstances, such as where you contest the accuracy of your data or where you have objected to processing based on legitimate interests.
• Right to Object to Marketing: You have an absolute right to object to the use of your personal data for direct marketing purposes at any time. To opt out of all marketing communications from ac76, contact the support team via live chat or email.
• Right to Data Portability: You may request that ac76 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service if you wish.

ac76 will not discriminate against any player for exercising their privacy rights. Exercising your rights does not affect your ability to continue using ac76's services, except where the nature of the right exercised (such as erasure or restriction) makes continued service technically impossible.

ac76 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, ac76 will notify registered players via their registered email address at least 14 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of ac76 following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with any change, you may close your account before the effective date and submit a data erasure request where eligible.

Minor updates — such as clarifications of existing practices, correction of typographical errors, or reformatting for readability — may be made without individual notice, provided that no substantive change is made to how your data is collected, used, or shared.